identity.org.au

identity.org.au is not an Australian Government service. It is an open-source community service stewarded by the not-for-profit DETIO Foundation, currently in the process of applying for accreditation under the Digital ID Act 2024. How this service is different

Using your wallet

Presenting proofs to a service

What happens, screen by screen, when a service asks you to prove something — and how to read a request before you approve it.

Last updated 3 August 2026

When a service needs to know something about you — are you over 18, are you verified to Standard — it sends a structured request to your wallet. Nothing happens without you: the request sits in your wallet until you approve or decline, and the service receives nothing in the meantime.

Reading a request

Every request shows the same four things, and it is worth checking each one every time:

  • Who is asking — the service's registered name. Unregistered services cannot make requests at all.
  • What would be proven — the specific proof or claim, in plain language: “Over 18 — yes/no”, never “your identity”.
  • What they will never see — the request spells out what stays private (your birth date, your documents).
  • The purpose and expiry — why they are asking, and how long the consent would last if you set a time limit.

Approving, declining, and what the service gets

Decline, and the service learns only that the request was declined. Approve, and the proof is generated and sent — a cryptographic result, not your data. For yes/no questions this is usually a zero-knowledge proof: the service can verify the answer mathematically but learns nothing beyond it.

Every approval lands in your consent history with a timestamp, visible in the wallet app and at my.identity.org.au. If you granted a time-limited consent, it expires on its own; you can also revoke it early at any time.

A legitimate service never needs your documents alongside a proof — the proof is the point. A service that asks you to also email a licence photo is either misconfigured or dishonest; decline and check recognising scams and phishing.

If something looks wrong

  • Unexpected request from a service you were not using: decline it. Requests cost you nothing to decline.
  • Vague purpose (“account requirements”): decline, and treat it as a signal about the service.
  • Repeated requests for the same proof: a service should store its answer, not re-ask. Consider revoking its access.